Cookie Policy
Last Updated: 2 May 2026
This Cookie Policy explains how Combinate Ltd ("Combinate", "we", "us", or "our") uses cookies and similar technologies to recognise you when you visit our website at Combinate ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
This policy should be read together with our Privacy Policy and is intended to comply with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Combinate Ltd) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first-party cookies and limited third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies help us understand how visitors use the Website so we can improve it. We may also, with your consent, use marketing cookies to measure the effectiveness of our advertising. This is described in more detail below.
Types of cookies we use
Essential Cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Website, you cannot refuse them without impacting how our Website functions.
Cloudflare dashboard metrics: When you use our site, your requests pass through Cloudflare's network. Traffic and performance statistics we see in the Cloudflare dashboard (such as latency, request counts, and cache behaviour) are derived from that edge processing - no additional client-side script or cookie is needed for these metrics.
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| combinate_sessionid | Combinate Ltd | Maintains your session state and includes CSRF protection | Browser session (max 12 hours) |
| cookieConsent | Combinate Ltd | Stores your cookie consent preferences | 1 year |
Cloudflare security cookies (e.g., __cf_bm, cf_clearance) |
Cloudflare | Helps protect the Website from bots, abuse, and malicious traffic, and supports performance and reliability. | __cf_bm: 30 minutes; cf_clearance: up to 24 hours |
_GRECAPTCHA, rc::a, rc::b, rc::c |
Google reCAPTCHA | Used to distinguish between humans and automated bots on sign-up forms. Helps protect the site from spam and abuse. | Session to 6 months (varies by cookie) |
NID, CONSENT, SOCS |
Google Maps | Set by the Google Maps JavaScript API when interactive maps are displayed on certain pages (e.g., factory profile and address input pages). Used to remember display preferences and maintain API session state. Google's privacy policy applies to this processing. | Up to 6 months (varies by cookie) |
Session storage (first-party, not a cookie)
Separately from cookies, our Website may use your browser's session storage for strictly operational purposes. Session storage holds data only in your current browser tab for the duration of that session (for example, to remember that you closed an on-site announcement so we do not show it again until you start a new session). It is not used for advertising or cross-site tracking, is not combined with third-party ad networks through our Website for that purpose, and is distinct from the consent choices you make for non-essential cookies in our cookie banner.
Analytics Cookies
These cookies help us understand how visitors use our Website so we can improve it. They use randomly generated identifiers and do not directly identify you. These cookies are only set if you consent to analytics cookies via the cookie banner.
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| visitor_id | Combinate Ltd | A randomly generated identifier used to analyse site usage patterns across visits. No personal data is stored in the cookie itself. | 13 months |
Our own usage analytics (the visitor_id cookie, when you consent) is processed on our systems. Cloudflare edge analytics (dashboard latency, traffic, etc.) are a by-product of traffic passing through Cloudflare's network and do not involve a separate client-side script or consent cookie. We do not use Cloudflare's optional Web Analytics beacon product. Stripe and Daily.co apply their own notices when you use those features. Any advertising-related measurement (such as Google Ads conversion tracking) is treated as a Marketing Cookie and only operates with your separate marketing consent — see the Marketing Cookies section below.
Other services (separate websites)
Some features take you to or load content from other providers. Those providers may set cookies or use similar storage on their domains (not on our Website). For example:
- Stripe - if you complete checkout or manage billing through Stripe, Stripe's cookies and similar technologies apply on Stripe's domains. See Stripe's privacy and cookie notices.
- Daily.co - if you join a video call hosted via Daily.co, Daily may use cookies or similar technologies on Daily's domains to operate the call.
Functional Cookies
We do not currently set functional cookies. If we introduce them in the future (for example, to remember display preferences), we will update this policy and ask for your consent where required.
Marketing Cookies
Marketing cookies are used by Google Ads (Google Ireland Limited) to measure the effectiveness of our advertising campaigns — for example, to know whether someone who clicked one of our Google ads went on to create an account. They are only set if you have granted consent for marketing cookies via our cookie banner or .
The Google tag library (gtag.js) is not fetched from Google's servers at all until you grant marketing consent under the current cookie policy version. Until then, no request is made to googletagmanager.com from your browser, so Google does not receive your IP address or any browser headers for advertising purposes. Once you grant consent we load the library and apply Google's Consent Mode v2 in the granted state; if you later withdraw consent we update Consent Mode to denied and delete the first-party Google Ads cookies set on this site.
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
_gcl_au |
Google Ads | Used by Google AdSense and Google Ads conversion tracking to attribute a conversion (e.g. signup) back to the ad you clicked. | 90 days |
_gcl_aw, _gcl_dc, _gcl_gb, _gcl_gf, _gcl_ha |
Google Ads | Set when you arrive on our site after clicking a Google ad (carry the click identifier gclid); used for conversion attribution and to measure campaign effectiveness. |
90 days |
NID, IDE |
May be set by Google's advertising network when you have consented to marketing cookies and our Google tag is active. Used by Google to show advertising on Google's properties and partner sites; Google's privacy policy applies to this processing. | Up to 13 months |
If you change your mind, you can withdraw your marketing consent at any time using . When you withdraw consent we (a) immediately tell the Google tag to stop reading or writing storage, and (b) actively delete the first-party Google Ads cookies on this site (_gcl_*, _gac_*, _gid_*). Cookies set on Google's own domains (such as NID and IDE, set on google.com / doubleclick.net) cannot be removed by us; you can clear them via your browser settings or by visiting Google's My Account > Data & privacy page.
Targeting Cookies
"Targeting" cookies (also called "advertising" or "third-party tracking" cookies) are treated as part of our Marketing Cookies category above. We do not sell your data to advertising networks; the marketing cookies we use are limited to measuring the effectiveness of our own advertising.
How can you control cookies?
You have the right to decide whether to accept or reject cookies. You can open your cookie preferences at any time using below (this opens the same preference panel as "Customise" in the cookie banner - it does not take you to a different page). We will not set non-essential cookies unless and until you provide consent.
If you reject analytics cookies, they will not be set and no analytics data will be collected from your visit.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
Do we update this policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can you get further information?
If you have any questions about our use of cookies or other technologies, please email us at [email protected] or by using the contact details provided in our Privacy Policy.